Privacy Policy

Information We Collect

We collect information you choose to provide when you request a product, contact us, or inquire about a supplier partnership. This may include your name, company, work email, phone number, delivery ZIP code, product descriptions, quantities, preferred brands, part or model numbers, needed-by dates, website address, supplier capabilities, and other information included in your message.

If you upload a photo, specification, spreadsheet, or other document, we collect the file and the information it contains. Please confirm that you are authorized to share any information contained in an upload.

Our website and service providers may automatically receive basic technical information such as IP address, browser type, device type, referring page, pages visited, timestamps, and information needed to operate, secure, and troubleshoot the website.

How We Use Information

We use information to:

• Review and respond to sourcing, contact, and partnership inquiries;
• Identify, compare, quote, and coordinate suitable products and suppliers;
• Communicate about pricing, availability, lead times, shipping, orders, and support;
• Evaluate potential supplier and distributor relationships;
• Operate, secure, maintain, and improve our website and services;
• Prevent fraud, misuse, and other harmful activity; and
• Comply with applicable law and protect our rights.

How We Share Information

We may share information with manufacturers, distributors, logistics providers, and other sourcing partners when reasonably necessary to evaluate availability, obtain pricing, prepare a quote, fulfill an approved order, or respond to your request. We may also share information with providers that host our website, process form submissions, provide email and file services, or otherwise support our operations.

We may disclose information when required by law, to protect rights and safety, to investigate fraud or misuse, or as part of a merger, financing, acquisition, sale, or transfer of all or part of the business. We do not sell personal information for monetary consideration and do not use submitted form information for cross-context behavioral advertising.

Retention and Security

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary based on the type of information and the reason it was collected.

We use reasonable administrative, technical, and organizational safeguards. No website, email system, storage platform, or internet transmission can be guaranteed completely secure.

Your Choices and Requests

You may ask us to access, correct, or delete personal information associated with you, or to provide information about how it has been used. We may need to verify your identity and may retain information when permitted or required by law. To submit a request, email hello@founditsupply.com.

You can limit browser cookies using your browser settings. Blocking certain technologies may affect website functionality. We currently use the site primarily for business-to-business inquiries and do not intentionally use it for targeted advertising.

Children’s Privacy

The website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and delete it as appropriate.

Changes to This Policy

We may update this policy as our services, vendors, or legal obligations change. The effective date at the top will identify the latest version. Material changes will be communicated through the website or another reasonable method when appropriate.

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